Cookie/Privacy Policy

Our Privacy Policy

Ashley Joan Robson Health & Wellness

Last Updated December 2023

Ashley Joan Robson Health & Wellness offers personal wellness coaching services. These services are offered in-person, online, or through our website or apps. This website and its associated app(s) are owned and operated by Ashley Joan Robson Health & Wellness. Our website address is https://ashleyjoanrobson.com .

The personal information collected on this Website, or via our associated app(s), social media channels, or when you complete a Coaching Agreement, if applicable, is collected in accordance with applicable privacy legislation and is governed by our Privacy Policy. The information we collect is used or disclosed to facilitate the lawful provision of our Services. This cannot be done without your personal information.

Respecting your privacy is important to us. We are dedicated to maintaining high standards of privacy and confidentiality with respect to the Personal Information we receive in accordance with the principles set out under the Personal Information Protection and Electronic Documents Act as amended from time to time, including any successor to such legislation.

This Privacy Policy provides our policies and procedures for collecting, using, and disclosing your information. Users can access our Website and Services (the “Services”) through a personal computer, mobile device, or tablet. This Privacy Policy governs your access to our Website and Services, regardless of how you access it, and by using our Website and Services you consent to the collection, transfer, processing, storage, disclosure, and other uses as described in this Privacy Policy. All of the different forms of data, content, and information described below are collectively referred to as “information”.

PERSONAL INFORMATION WE COLLECT

When you visit our Website or complete a Coaching Agreement, or use our Services. we may automatically or otherwise collect certain information about you, your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Website, we may collect information about the individual web pages that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.

Additionally, when you register or attempt to register to use our Website, or enter into a Coaching Agreement with you, or agree to or pay fees, we may collect certain information from you, which may include your name, mailing address, email address, phone number, payment preferences, credit card information, and other information to administer the Services you contract us to provide to you. We refer to such information in this Policy as “Account Information”.

When we talk about “Personal Information” in this Policy, we are talking both about Device Information and Account Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Account Information that we collect generally as a means of keeping record of our users and clients to assist in the operations of our Website and provision of Services to you. Additionally, we may use Account Information to:

  • Communicate with you;
  • Screen for potential risk or fraud; and
  • When in line with the preferences you have shared with us, to process the payment of fees and to provide you with information or advertising relating to products or services which we think may be of interest to you.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how users browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use your Personal Information, as described above. We may also use Google Analytics to help us understand how users use the Website — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of some targeted advertising by visiting the corresponding links:

Facebook from Meta – https://www.facebook.com/settings/?tab=ads

Instagram from Meta – https://help.instagram.com/1415228085373580

X – https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads

Google – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

YOUR RIGHTS

You have the right to access and review the Personal Information we hold about you subject to certain restrictions recognized in applicable laws. We will endeavour to provide the information in question within a reasonable time. When we will not or cannot disclose information, we will provide the individual making the request the reasons for non-disclosure.

Further information concerning this Policy and procedures may be obtained by contacting us as set out in the Contact Information section below. Despite our efforts, errors sometimes do occur. If you identify any Personal Information that is out-of-date, incorrect, or incomplete, please contact us and we will strive to make the corrections/updates promptly. We will not charge you for verifying or correcting your Personal Information.

CROSS-BORDER TRANSFER OF INFORMATION

We may transfer Personal Information to a service provider which is located outside of Canada where privacy laws may offer different levels of protection from those in Canada. Your Personal Information may also be subject to access by and disclosure to the local courts, law enforcement, and national security authorities under the applicable foreign legislation.

DATA RETENTION

When you visit our Website and/or use our Services, we may maintain your information for our records unless and until you ask us to delete this information. Account Information is usually deleted upon a user’s termination of their account; however, we maintain information regarding the reason for termination and reserve the right to maintain other information as appropriate.

CHANGES

We may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at ashleyjoanrobson@outlook.com

If we are unable to resolve your concerns to your satisfaction, you may contact the Privacy Commissioner of Canada by writing to:

The Privacy Commissioner of Canada
30 Victoria Street Gatineau, Quebec
K1A 1H3
Canada

Terms and Conditions of Use

Ashley Joan Robson Health & Wellness

Last Updated December 2023

YOU SHOULD READ THESE TERMS & CONDITIONS CAREFULLY. BY USING THIS WEBSITE, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS. THESE TERMS AND CONDITIONS CREATE AN ENFORCEABLE LEGAL AGREEMENT AS WELL AS LEGAL OBLIGATIONS TO WHICH YOU ARE BOUND.

Acceptance of the Terms and Conditions of Use

These terms and conditions of use for Ashley Joan Robson Health & Wellness constitute a legal agreement and are entered into by and between you and Ashley Joan Robson Health & Wellness (“we,” “us,” “our”). The following terms and conditions, together with any documents and/or additional terms they expressly incorporate by reference (collectively, these “Terms and Conditions”), govern your access to and use, including any content, functionality, and services offered on or through ashleyjoanrobson.com & ashleyjoanrobsonhealth.com (the “Website”).

BY USING THE WEBSITE OR BY CLICKING TO ACCEPT THE TERMS AND CONDITIONS, YOU ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY, FOUND AT https://ashleyjoanrobson.com/cookie-policy/, INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE WEBSITE.

By using this Website, you represent and warrant that you are the legal age of majority under applicable law to form a binding contract with us and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Modifications to the Terms and Conditions and to the Website

We reserve the right in our sole discretion to revise and update these terms and conditions from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review the terms and conditions in order to be aware of any such modifications and your continued use shall be your acceptance of these.

The information and material on this Website, and the Website, may be changed, withdrawn, or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted to users or unavailable at any time or for any period.

Your Use of the Website and Account Set-Up and Security

 The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

 The safety and security of your information also depends on you. Users are responsible for their own access to the Website. Users are required to ensure that all persons who access the Website through a user’s internet connection are aware of these Terms and Conditions and comply with them. The Website, including content or areas of the Website, may require user registration. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.

 Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 Your provision of registration information and any submissions you make to the Website through any functionality such as applications, chat rooms, e-mail, message boards, personal, or interest group web pages, profiles, forums, bulletin boards, and other such functions (collectively, “Interactive Functions”) constitutes your consent to all actions we take with respect to such information consistent with our Privacy Policy.

 Any username, password, or any other piece of information chosen by you, or provided to you as part of our security procedures, must be treated as confidential, and you must not disclose it to any other person or entity. You must exercise caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You understand and agree that should you be provided an account, your account is personal to you and you agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you logout from your account at the end of each session. You are responsible for any password misuse or any unauthorized access.

We reserve the right at any time and from time to time, to disable or terminate your account, any username, password, or other identifier, whether chosen by you or provided by us, in our sole discretion for any or no reason, including any violation of any provision of these Terms and Conditions.

You are prohibited from attempting to circumvent and from violating the security of this Website, including, without limitation:

  1. accessing content and data that is not intended for you;
  2. attempting to breach or breaching the security and/or authentication measures which are not authorized;
  3. restricting, disrupting, or disabling service to users, hosts, servers, or networks;
  4. illicitly reproducing TCP/IP packet header;
  5. disrupting network services and otherwise disrupting Website owner’s ability to monitor the Website;
  6. using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website;
  7. introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  8. attacking the Website via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing; and
  9. otherwise attempting to interfere with the proper working of the Website.

Conditions of Use and User Submissions and Site Content Standards

 As a condition of your access and use, you agree that you may use the Website only for lawful purposes and in accordance with these Terms and Conditions.

 The following content standards apply to any and all content, material, and information a user submits, posts, publishes, displays, or transmits (collectively, “submit”) to the Website, to other users or other persons (collectively, “User Submissions”) and any and all Interactive Functions. Any and all User Submissions must comply with all applicable federal, provincial, local, and international laws, regulations, and terms of service.

Without limiting the foregoing, you warrant and agree that your use of the Website and any User Submissions shall not:

  1. In any manner violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy.
  2. In any manner violate the terms of use of any third-party website that is linked to the Website, including but not limited to, any third-party social media website.
  3. Include or contain any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in our sole discretion.
  4. Involve stalking, attempting to exploit or harm any individual (including minors) in any way by exposing them to inappropriate content or otherwise or ask for personal information as prohibited under applicable laws, regulations, or code.
  5. Involve, provide, or contribute any false, inaccurate, or misleading information.
  6. Impersonate or attempt to impersonate us, our employees, another user, or any other person or entity (including, without limitation, by using email addresses, or screen names associated with any of the foregoing).
  7. Transmit, or procure the sending of, any advertisements or promotions without our prior written consent, sales, or encourage any other commercial activities, including, without limitation, any “spam”, “junk mail”, “chain letter”, contests, sweepstakes and other sales promotions, barter, or advertising or any other similar solicitation, that are not authorized hereunder.
  8. Encourage any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm us or users of the Website or expose them to liability.
  9. Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, or alarm any other person.
  10. Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  11. Give the impression that they originate from or are endorsed by us or any other person or entity, if this is not the case.

User Submissions: Grant of Licence

The Website may contain Interactive Functions allowing User Submissions on or through the Website.

None of the User Submissions you submit to the Website will be subject to any confidentiality by us. By providing any User Submission to the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to a world-wide, royalty free, perpetual, irrevocable, non-exclusive licence to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose and according to your account settings and/or incorporate such material into any form, medium or technology throughout the world without compensation to you. You further waive any moral rights or other rights of authorship as a condition of submitting any User Submission.

By submitting the User Submissions, you declare and warrant that you own or have the necessary rights to submit the User Submissions and have the right to grant the licence hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns to the User Submissions and comply with these Terms and Conditions. You represent and warrant that all User Submissions comply with applicable laws and regulations.

You understand and agree that you, and not us nor our parent, subsidiaries, affiliates nor their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, or successors, are fully responsible for any User Submissions you submit or contribute, and you are fully responsible and legally liable, including to any third party, for such content and its accuracy. We are not responsible or legally liable to any third party for the content or accuracy of any User Submissions submitted by you or any other user of the Website.

Site Monitoring and Enforcement, Suspension, and Termination

 We have the right, without provision of notice, to:

  1. Remove or refuse to post on the Website any User Submissions for any or no reason in our sole discretion.
  2. At all times, take such actions with respect to any User Submission deemed necessary or appropriate in our sole discretion, including, without limitation, for violating these Terms and Conditions or the Privacy Policies or other policies.
  3. Take appropriate legal action, including, without limitation, referral to law enforcement or regulatory authority, or notifying the harmed party of any illegal or unauthorized use of the Website. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.
  4. Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms and Conditions.

YOU WAIVE AND HOLD US HARMLESS AND OUR AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, AND SUCCESSORS FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY US AND ANY OF THE FOREGOING PARTIES RELATING TO ANY INVESTIGATIONS BY US OR SUCH PARTIES OR BY LAW ENFORCEMENT AUTHORITIES.

We have no obligation, nor any responsibility to any party to monitor the Website or its use, and do not and cannot undertake to review material that you or other users submit to the Website. We cannot ensure prompt removal of objectionable material after it has been posted and we have no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party, subject to applicable laws.

No Reliance

The content on our Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain more specific or professional advice before taking, or refraining from, any action or inaction on the basis of the content on our site.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties, or guarantees, whether express or implied, that the content on our Website is accurate, complete, or up to date. Your use of the Website is at your own risk and neither we nor our affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors has any responsibility or liability whatsoever for your use of this Website.

This Website may include content provided by third parties, including from other users and third-party licensors. All statements and/or opinions expressed in any such third-party content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials. Such materials do not necessarily reflect our opinion. Neither us nor our affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors have any responsibility or liability whatsoever to you, or any third party, for the content or accuracy of any third-party materials.

Privacy

By submitting your personal information and using our Website, you consent to the collection, use, reproduction, hosting, transmission, and disclosure of any such user content submissions in compliance with our Privacy Policy, as we deem necessary for use of the Website and provision of services.

By using this Website you are consenting to the use of cookies which allow a server to recall previous requests or registration and/or IP addresses to analyze website use patterns. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do, however, some areas of the Website may not function adequately.

Third-Party Websites

For your convenience, this Website may provide links or pointers to third-party sites. We make no representations about any other websites that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.

Such links to third-party sites from the Website may include links to certain social media features that enable you to link or transmit on your own or using certain third-party websites, certain content from this Website. You may only use these features when they are provided by us and solely with respect to the content identified.

You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. Our Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with these Terms and Conditions. You agree to cooperate with us in causing any unauthorized framing or linking to immediately stop.

Services and Fees

 We offer services online, in-person, and may offer services through our Website in exchange for Fees (defined below) (“Services”). We may connect you with available and qualified coaches (“Coaches”) but also other services providers (“Third Party Service Providers”). The availability of Third Party Service Providers through our Website does not indicate an affiliation with or endorsement of any Third Party Service Providers. Accordingly, we do not provide any conditions or warranties with respect to any Third Party Service Providers.

All orders, purchases, or transactions for the sale of services, information, or fees associated with Third Party Service Providers, made through the Website, or made using this Website, may be subject to terms and conditions of such Third Party Service Providers.

All Fees posted on the Website are subject to change without notice. Fee increases will only apply to transactions made after the time of the increase. Posted Fees do not include taxes. All such taxes will be added to your Fees. We strive to display accurate Fees information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to Fees. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to correct transactions arising from such occurrences.

Terms of payment of Fees, unless otherwise agreed by us in writing must be received by us as agreed by you. We accept [APPROVED CREDIT CARDS AND OTHER PAYMENT METHODS] for all purchases. You represent and warrant that:

  1. any credit card information you supply to us is true, correct, and complete;
  2. you are duly authorized to use such credit card for the transactions and Fees;
  3. charges incurred by you will be honoured by your credit card company; and
  4. you will pay Fees incurred by you at the posted prices, including all applicable taxes, if any.

ALL SERVICES OFFERED THROUGH THE WEBSITE ARE PROVIDED WITHOUT ANY WARRANTY OR CONDITION WHATSOEVER BY US, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OR CONDITION:

  1. OF SUITABILITY;
  2. CONDUCT; OR
  3. SUCCESS;

WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY OR CONDITION CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE PROVISION OF SERVICES.

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR AGGRAVATED DAMAGES, LOST PROFITS OR REVENUES, OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF

  1. WHETHER SUCH DAMAGES WERE FORESEEABLE;
  2. WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND
  3. THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

Intellectual Property Rights and Ownership

You understand and agree that the Website and its entire contents, features, and functionality, including, but not limited to, all information, software, code, data text, displays, graphics, photographs, images, video, audio, music, broadcast, design, presentation, Website layout, selection, and arrangement, are owned by us, our licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.

Our name, our logo, and all related names, logos, product and service names, designs, images, and slogans are trademarks of ours, our affiliates, or licensors. You must not use such marks without our prior written permission. Other names, logos, product and service names, designs, images, and slogans mentioned, or which appear on this Website are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.

You may only use the Website for its intended use. You shall not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, in any form or medium whatsoever except:

  1. your computer and browser may temporarily store or cache copies of materials being accessed and viewed;
  2. a reasonable number of copies for personal use only may be printed keeping any proprietary notices thereon, which may only be used for non-commercial and lawful personal use and not for further reproduction, publication, or distribution of any kind on any medium whatsoever;
  3. one single user copy may be downloaded with any proprietary notices intact, for your own personal, non-commercial use, conditional on your agreement to be bound by this end user licence agreement for such downloads; and
  4. in the event social media platforms are linked to certain content on our Website, you may take such actions as our Website and such third-party social media platforms permit.

Users are not permitted to modify copies of any materials from this Website nor delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site. You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you print off, copy, or download any part of our Website or provided as part of our Services in breach of these or any other applicable Terms and Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You have no right, title, or interest in or to the Website or to any content on the Website or provided as a result of our Services, and all rights not expressly granted are reserved by us. Any use of the Website or of our Services not expressly permitted by these or other Terms and Conditions is a breach of these Terms and Conditions and may infringe or violate copyright, trademark, and other intellectual property or other proprietary laws.

Waiver

No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms and Conditions operates, or may be construed, as a waiver thereof; and no single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES CONTRACTED FOR OR ATTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES ATTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

NEITHER US NOR OUR AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS MAKE ANY WARRANTY, REPRESENTATION, OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENTS. WITHOUT LIMITING THE FOREGOING, NEITHER US NOR OUR AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS REPRESENT OR WARRANT THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES ATTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA IF AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND YOUR COMPUTER, INTERNET, AND DATA SECURITY. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING, OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ATTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold us and our affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms and Conditions or your use of the Website, including, but not limited to, your User Submissions, third-party sites, any use of the Website’s content, services, and products other than as expressly authorized in these Terms and Conditions.

Limitation on Liability

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL, OUR AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY, OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE WEBSITE, ANY LINKED WEBSITES OR SUCH OTHER THIRD-PARTY WEBSITES, NOR ANY WEBSITE CONTENT, MATERIALS, POSTING, OR INFORMATION THEREON EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW.

Entire Agreement

These online Terms and Conditions, our Privacy Policy, any Coaching Agreement entered through this website or otherwise, and any other terms and conditions or policies published through the Website or provided separately by us, constitute the sole and entire agreement between you and us regarding the Website and Services, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, written and oral, regarding such subject matter.

Additional terms and conditions may be applicable to parts or features of this Website, the Services, and the Fees, as published through the Website, or agreed to between you and use through a separate Coaching Agreement and are hereby incorporated by reference into these Terms and Conditions.

Severability

If any term or provision of these Terms and Conditions is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms and Conditions or invalidate or render unenforceable such term or provision in any other jurisdiction.

Reporting and Contact

This Website is operated by Ashley Joan Robson Health & Wellness.

Should you become aware of misuse of the Website including libelous or defamatory conduct, you must report it to us at ashleyjoanrobson@outlook.com.

All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to ashleyjoanrobson@outlook.com .

As of December 30, 2023.

Geographic Restrictions

The owner of the Website is based in Manitoba, Canada. This Website is not intended for use in any jurisdiction where its use is not permitted. If you access the Website from outside Canada, or outside of Manitoba, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.

Governing Law and Choice of Forum

 The Website and these Terms and Conditions will be governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule (whether of the laws of the Province of Manitoba or any other jurisdiction) and notwithstanding your domicile, residence, or physical location.

Any action or proceeding arising out of or relating to this Website and under these Terms and Conditions will be instituted in the courts of the Province of Manitoba and/or the Federal Court of Canada, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

ACCESSIBILITY POLICY

We are committed to complying with The Accessibility for Manitobans Act and its regulations.

Our policies and practices reflect the principles of dignity, independence, integration, and equal opportunity for people with disabilities. If a barrier to accessing our services cannot be removed, we seek to provide alternate ways to access the services.

The following policy statements and organization practices are intended to meet the requirements under the Customer Service Standard Regulation under The Accessibility for Manitobans Act.

This policy applies to all staff and management.

Policy

1. Communication and Information:

We communicate with people disabled by barriers in ways that take the nature of the barrier into account. If the barrier to accessibility is unclear, we will ask the individual to identify a preferred method of communication. We will then communicate with the individual using the preferred method of communication, to the best of our abilities.

Our publications and communications can be made available in alternative formats upon request. In the event we are unable to provide a particular alternative format, we will notify you as soon as practicable and work to provide a suitable alternative format.

We will document all information received from individuals disabled by barriers regarding their accessibility needs.

2. Assistive Devices:

People with disabilities are welcome to use any personal assistive device they may require while accessing our services. If a situation arises where the assistive device presents significant or unavoidable health and/or safety concerns, we will attempt to take other available measures to ensure the individual can still access our services.

3. Barrier-free Access:

We are committed to maintaining barrier-free access to our services. We will take steps to ensure that all the features of our organization that are there to enable barrier-free access are available for use as intended.

4. Feedback Process:

We welcome feedback from all individuals on our efforts to ensure accessibility for our service users. Such feedback allows us to identify and remove barriers to accessibility. We will conduct a review based on the feedback, determine what can be done to remove identified barriers, and develop an appropriate action plan in response.

All actions taken as a result of the feedback will be tracked and documented. This information will be given to the individual who provided the feedback and otherwise will be made available on request. We will communicate all of our responses to feedback in a manner that meets the communication needs of the individual who is inquiring. 

An individual can give feedback by mail or by email. All feedback should be directed to:

ashleyjoanrobson@outlook.com

Ashley Joan Robson Health & Wellness

[BUSINESS ADDRESS]

[Winnipeg, MB POSTAL CODE]

5. Training:

All our staff members will receive training on accessible customer service. As part of this training, all staff members will be familiar with our own policies and practice guides. New employees and volunteers will be trained as soon as reasonably practicable.

Staff will receive ongoing training on accessible customer service in connection with any changes to our policies and practices regarding providing barrier-free access.

6. Documentation: 

We will provide the following information on our website, and will make it available in appropriate formats on request: 

    • this policy; and
    • the process to provide feedback on the accessibility of our services.

7. Responsibility for the Policy:

Ashley Joan Robson Health & Wellness is dedicated to ensuring that, among others, all employees, staff, and managers of Ashley Joan Robson Health & Wellness receive training on accessible customer service, and that all employees, staff, and managers of Ashley Joan Robson Health & Wellness work in compliance with this policy and related processes.